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Shipping and Charges


Payment

For domestic deliveries (Germany), you can choose from the following forms of payment: 
  • payment in advance by bank transfer
  • payment by credit card
  • payment by PayPal
  • payment by invoice

For international deliveries, you can choose from the following forms of payment: 
  • payment in advance by bank transfer
  • payment by credit card
  • payment by PayPal

Further information to the forms of payment:
Payment in advance by bank transfer:
Your order will be reserved from now on for 10 working days. After an expired payment period, we can no longer guarantee the reservation of the order. Since you have chosen to pay in advance, we kindly ask you to transfer the total amount within 10 working days to the bank account stated in your order confirmation.

Payment by invoice:
For a payment by invoice your shipping- and invoiceaddress must match. You must also specify your date of birth. After receiving the invoice you have up to 10 days to pay the total invoice amount.

Payment by credit card:
The total amount will be deducted immediately from your account after you have placed the order.

Payment by PayPal:
The total amount will be deducted immediately from your account after you have placed the order.

Postage

Austria: 12,95 € 
Belgium: 12,95 €
Bulgaria: 34,95 €
Croatia: 34,95 €
Czech Republic: 19,95 €
Denmark: 19,95 €
Estonia: 34,95 €
Finland: 34,95 €
France: 12,95 €
Greece: 34,95 €
Italy: 24,95 €
Lithuania: 34,95 €
Luxembourg: 12,95 €
Monaco: 34,95 €
Netherlands: 12,95 €
Norway: 34,95 €   =>  order < 1.000,00 € + customs service 26,00 €
Poland: 34,95 €
Portugal: 34,95 €
Sweden: 24,95 €
Slovenia: 24,95 €
Spain: 34,95 €
Hungary: 24,95 €

Germany: 3,90 €
We deliver free of charge within Germany for all orders of 100,00 euros or more.


Returns
We will pay the cost if you wish to return any items! 
  • Thanks to the prepaid returns label, returning any WERNER CHRIST product is swift and simple.
  • Please return the item to us within 14 days of receipt.
  • We will be happy to send you a return label.


What happens to my voucher in the event of a return?
If you used a voucher for your order that can only be used once, it will be used up by this order. The voucher value will not be paid out for returned items and no new voucher will automatically be booked in as a replacement.

By using a voucher, the amounts of the individual products have been reduced, so that with the refund you will also only receive the amount resulting from the product price minus a proportional voucher value. We ask for your understanding, that the voucher values expire with the return.