Returns
We will cover your return costs!
If you wish to return an item purchased on our website, you can send it back to us free of charge within 14 days of delivery. Returns are quick and easy thanks to the prepaid returns label.
You can easily create and print out the returns label here.
ATTENTION:
This returns label is only valid for goods from WERNER CHRIST BABY, WERNER CHRIST HORSE or WERNER CHRIST Since 1954.
Please choose your country:
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What happens to my voucher if I return a product?
If you have used a voucher for your order that can only be used once, it will be used up by this order. The voucher value will not be paid out for returned items and no new voucher will be automatically entered as a replacement.
By using a voucher, the amounts of the individual products have been reduced, so that you will only receive the amount resulting from the product price minus a proportionate voucher value with the refund. We ask for your understanding that the voucher values expire with the return.